Reflex Health Support

We’re here to help you get the most out of Reflex.Whether you’re setting up your wearable, learning how to track your autonomic nervous system, or have questions about data privacy and rewards, our team is ready to support you.

Quick help: Visit our FAQ for answers on devices, app features, and data sharing.

Need troubleshooting? Reach out and we’ll guide you step by step.

Feedback & Ideas: We welcome suggestions to make Reflex better for everyone.

Your health data, your control-our job is to make the experience seamless, secure, and empowering.

REFLEX APP & PLATFORM FAQs

What is the Reflex App?

Reflex app is a mobile app that uses wearables to monitor the autonomic nervous system (ANS). It tracks heart rate, HRV, sleep, and more, giving users control over their health data and helping detect early signs of chronic conditions.

How does the Reflex app detect early chronic disease?

By analyzing metrics like HRV, heart rhythm, and sleep quality, Reflex can identify early physiological shifts often missed in routine checkups.

What health issues does the Reflex app help manage?

The Reflex app supports conditions related to autonomic dysfunction, including SleepApnea, AFIB, POTS, long COVID, chronic fatigue, and stress-related disorders.

Which devices are compatible?

iOS and Android are supported now. Reflex works natively with the Reflex VIVE devices as well as with Whoop, Polar ECG, Apple Watch and Garmin.

Can I use the Reflex app without sharing data?

Yes. You can use all core features privately without contributing any data unless you opt in to share secure anonymized data with Reflex Lab.

How is my data secured?

Your health data is linked only to an anonymous User ID, never your name or personal identity. It is stored securely using decentralized infrastructure, giving you full control over who can access it. When shared for research, Reflex Lab enables approved researchers to run secure analyses on your data without accessing the raw files directly, helping protect your privacy while still supporting valuable scientific discovery.

How do I earn rewards for sharing my data with Reflex?

By opting into anonymous data sharing, you earn BEAT tokens - Reflex’s participation rewards. These tokens recognize your contribution to research and can be redeemed for premium insights, with additional benefits planned across the ecosystem over time.

How does the Reflex app help with stress, sleep, and performance?

Reflex tracks ANS balance, provides guided breathing, sleep analysis, and fitness recovery tools to boost resilience and well-being.

Can researchers access Reflex app data?

Yes. If users would like to share their data anonymously, vetted researchers can access anonymized biometric data through the Reflex Lab under strict governance controls. This supports cutting-edge scientific research while giving users the opportunity to contribute to meaningful health innovation and earn rewards for their participation, all without compromising their privacy.

What is Reflex Lab?

A decentralized, privacy-first health data bio data bank and hub that enables secure research collaborations while protecting user anonymity, and providing data security and control.

How does the Reflex app support better sleep?

The wearable analyzes sleep stages and autonomic shifts overnight, helping you identify ways to improve recovery and brain health.

How does the Reflex app support stress management?

Through guided breathing exercises, HRV-based feedback, and sympathetic/parasympathetic nervous system balance monitoring.

Can the Reflex app also support fitness and performance?

Although the primary focus of the app is on health it can be used for fitness purposes. By tracking heart rate, activity, HRV, and sleep patterns, Reflex app can be used to help optimize recovery, athletic training, and overall resilience.

What is tokenized health data and how does it support me?

Your biometric data can be securely shared via blockchain tokens, enabling safe, private participation in research while earning rewards.

How does blockchain interoperability help health data sharing?

It enables secure, cross-platform data exchange between different apps or providers while maintaining individual privacy and ownership.

Where do I buy Reflex wearables?

Sign up for the Reflex Vive presale at presale.reflexdao.com.

What other devices are compatible with the Reflex app?

Reflex works natively with Reflex VIVE devices, and also integrates with Whoop, Polar ECG, Apple Watch, and Garmin.

What are Integrated Digital Health Solutions?

Reflex’s architecture is designed so that new digital health services, screening tools, remote-monitoring dashboards, AI therapeutics, coaching apps, plug seamlessly into the same secure data layer. Developers can combine Reflex’s raw biometric streams, tokenized incentives, and privacy-preserving computation with their own algorithms or device integrations to deliver end-to-end solutions (from data capture to feedback and intervention) inside a single, unified user experience. This “integrated stack” approach means users, clinicians, and innovators all work from the same rich data foundation, eliminating silos and accelerating time-to-impact for cutting-edge health applications.

ABOUT REFLEX

What is Reflex?

A decentralized, open global community of health wearable users, scientific researchers, and healthcare innovators, collaborating to prevent and manage chronic diseases through a deeper understanding of the functioning of the autonomic nervous system.

How is Reflex different?

Reflex is different because it combines privacy-first data ownership, research-grade biomarker insights, and support for both Reflex VIVE and third-party wearables in one platform. Rather than locking your data inside a closed system, Reflex lets you keep control of it, contribute anonymously to research if you choose, and receive meaningful insights in return.

What has Reflex achieved?

10,000+ shared biometric recordings, a live iOS and Android app, integrated wearables and early revenues.

Is Reflex suitable for research participants?

Yes. Reflex allows users to contribute anonymized health data to decentralized researchstudies and clinical trials securely.

Who can analyze the health data I share?

If you choose to share your health data, it will become part of the Reflex Bio Data Bank that will be accessible to vetted researchers, clinicians, and innovators through Reflex Lab under secure, blockchain-governed permissions.

Where can I find the REFLEX whitepaper?

The whitepaper is available via the official Reflex website. It covers the project’s architecture, token utility, and ecosystem roadmap.

Why are Reflex wearables different from other devices?

Reflex wearables aim to capture more detailed, continuous biometric data, continuous ECG, beat-to-beat HRV, and similar signals, so doctors, researchers, and AI tools can spot problems earlier, give better feedback, and run deeper studies. All data stays in your control and can earn you rewards when it’s used for research.

What is the main purpose of the Reflex app?

It’s all about Data! Reflex turns the data you collect from wearable sensors into timely, actionable guidance. You keep full control of that data, deciding if, when, and with whom it is shared, while the app’s cloud analytics and AI agents translate raw signals (heart rhythm, HRV, sleep, activity, etc.) into clear feedback. Integrated, Evidence-based “micro and mini-interventions” (breathing drills, recovery cues, lifestyle nudges) help improve wellness, manage symptoms and reduce the risk of symptom onset. In short, Reflex moves you from simply tracking numbers to actively improving your health with personalized, data-driven coaching.

What is the role of Reflex Platform?

Reflex Platform turns personal biometric streams into a shared, secure foundation on which new digital health solutions can be created, deployed, and delivered, helping users, clinicians, and innovators move from raw data to real-world impact, faster and with full respect for data ownership.

How is Reflex’s data approach different from other wearable platforms (Apple Health, Whoop, CUDIS)?

Reflex captures raw, high-resolution sensor streams (e.g., continuous ECG waveforms, beat-to-beat intervals, second-by-second HR and HRV, accelerometer traces, etc.) and stores them in a decentralized Bio Data Bank. Researchers can run transparent algorithms on this granular data via privacy-preserving computation (Ocean Protocol C2D), giving them full freedom to derive new biomarkers or validate their own models.

By contrast, most mainstream platforms expose only a fixed set of pre-processed metrics (daily HRV score, sleep stages, step counts) generated by proprietary algorithms that researchers cannot inspect or tweak. Reflex’s “raw-data-first” philosophy → maximum scientific utility, reproducibility, and innovation, while users still retain ownership and earn rewards whenever their anonymized data is used.

Which chronic disease areas will Reflex Platform aim to address?

We have identified risk insight use cases for sleep disorders (for example, apnea), cardiovascular issues (for example arrhythmia), mental-health stress and anxiety, neurological conditions linked to autonomic dysfunction (for example Long Covid and dysautonomia), and metabolic risk. We will also aim to foster research and innovation into micro- and mini-interventions designed to reduce risk and manage symptoms.

What is the Reflex ecosystem?

It’s a connected network of people who share high-quality biometric data and those who utilize that data - researchers, clinicians, AI developers, and digital-health innovators. Sharers keep full ownership, earn token rewards when their data drives new insights, and receive personalized feedback. Utilisers gain privacy-preserving access to granular data that fuels preventive algorithms, screening tools, and therapeutic apps. Because every breakthrough feeds back into the platform, everyone benefits: individuals get earlier risk detection and tailored interventions, innovators accelerate R&D on chronic-disease prevention, and global health outcomes improve through community-driven collaboration.

How can researchers and innovators use the Reflex Bio Data Bank?

The Bio Data Bank gives researchers, clinicians, and digital health innovators privacy-preserving, permissioned access to a continually growing pool of raw biometric data from a global, demographically diverse user base. They can run approved analyses on granular data without accessing personal identifiers, and invite relevant cohorts - who remain anonymous yet open to collaboration - into follow-up studies, trials, or awareness initiatives coordinated through transparent digital infrastructure. Participants can then receive automatic token rewards, helping support faster, more ethical development of preventive health solutions while maintaining strong user ownership, consent, and privacy.

BEAT TOKEN FAQS

What is the BEAT token used for?

BEAT is Reflex’s participation reward token. You earn it by contributing anonymous data, and you can redeem it for premium insights, with additional ecosystem benefits planned over time.

What’s the “secret sauce”?

BEAT connects user participation, anonymous data sharing, and premium insights in one ecosystem, helping create organic engagement and long-term sustainability.

How can I earn BEAT?

Earn BEAT by contributing anonymous biometric data and taking part in the Reflex ecosystem.